Privacy policy

Sneaker Den ("we," "our," "us") respects your privacy. This Privacy Policy explains what information we collect through sneakerdeninc.com and how it's used and protected.

1. Who We Are

Store Name: Sneaker Den
Address: 3822 Lincoln Hwy, Downingtown, PA 19335, United States
Phone: +1 307-445-3111
Email: support@sneakerdeninc.com

2. Information We Collect

  • Order Details: Name, shipping/billing address, email address, and phone number.
  • Payment Information: Handled securely by our payment processors — we do not store full card numbers.
  • Technical Data: Browser type, device information, and general site usage data used to keep the store running smoothly and securely.

3. How We Use Your Information

We use the information we collect to:

  • Process, ship, and support your orders
  • Respond to customer service and support requests
  • Prevent fraud and protect site security
  • Meet legal and tax record-keeping requirements

4. Order-Only Communication

We only email you about things related to your order — confirmations, shipping updates, and support replies. We do not send marketing or newsletter emails unless you've opted in separately.

5. Sharing Your Information

We do not sell your personal information. We only share limited order details with:

  • Shipping carriers, to deliver your package
  • Payment processors, to complete your transaction securely

6. Data Retention

We keep order and account information only as long as needed to fulfill orders, handle returns, and satisfy legal or tax obligations.

7. Your Privacy Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the details below. We'll respond within a reasonable timeframe.

8. Data Security

We use SSL encryption and other reasonable safeguards to protect your information. While no online system is completely risk-free, we work continually to keep your data secure.

9. Updates to This Policy

We may revise this Privacy Policy occasionally. Any changes will be posted here with an updated date.

Store Name: Sneaker Den
Address: 3822 Lincoln Hwy, Downingtown, PA 19335, United States
Phone: +1 307-445-3111
Email: support@sneakerdeninc.com
Facebook: https://www.facebook.com/sneakerden/
Instagram: https://www.instagram.com/sneakerdeninc/
TikTok: https://www.tiktok.com/@sneakerden1

Store Hours Monday–Saturday: 10:00 AM – 7:45 PM Sunday: 10:00 AM – 7:00 PM